TRY YOUR XERO SHOES RISK-FREE FOR 45 DAYS If you’ve changed your mind within 45 days of purchase, simply return your items for a full refund (including shipping) or exchange them for a different size. Although we’ll accept worn shoes, we’d kindly ask you to return them in new condition if possible! Please refer to our returns and exchanges page for more details.
FREE RETURNS & EXCHANGES We’re happy to offer free domestic returns and exchanges (including shipping) for unworn shoes and sandals within 45 days of purchase. Please refer to our returns and exchanges page for more details.
  • 5,000 mile sole warrantySole warranty
  • Over 61,000 5 star reviews!61,000+ 5-star reviews!
  • Natural Fit, Feel and MotionNatural feel
Chris and Roxy, Xero Hero Team Captains

Xero Heroes

Our ambassadors show off the very best of Xero – a free spirit, a passion for living and an adventurous attitude. Live Life Feet First!

Become a Xero Ambassador

Activities
Xero Products

Warranty Info

When people ask, “How long will my Xero Shoes last?” we say, “We don’t know, but it’s going to be a long, long time!”

That’s why we offer this 5,000 mile sole warranty.

If you wear your FeelTrue® outsoles (or FeelTrue® section of Z-Trail) down to less than 1mm thick at the ball or heel of the foot (not an edge), we’ll replace them with the same product for the following price:

60% off MSRP (full, non-sale, listed, retail price) for the product, plus shipping.

We also offer a 24 Month Manufacturing Warranty, which covers defects and flaws that may happen in the first two years. We will offer a free replacement for orders that qualify.

If you have a manufacturing concern, please email our Customer Happiness team at [email protected] with photos of the issue and your order number.

Our "You'll Love 'em" Guarantee

If you've changed your mind within 45 days of purchase, simply return your items for a full refund (including shipping, if applicable) or exchange them for a different size.

This special offer only applies to domestic orders made between January 26, 2022 and February 09, 2022.

Although we'll accept worn shoes, we'd kindly ask you to return them in new condition if possible!